Paying for Services
Regardless of background or finances, we will be here to care for you with kindness and compassion.
Paying for Services
Coast Plaza Hospital is your access point to high-caliber healing. We welcome all to our facility regardless of background or finances. Whatever your situation, we will be there to accept you and treat you with kindness and compassion.
From the moment you are admitted until you are discharged, Coast Plaza Hospital is dedicated to performing our responsibilities sincerely and professionally and responding to your needs. During your stay with us, charges will be made to your account based on the services that you receive. These charges are based primarily upon the orders that your physician has made regarding your medical care. You may be billed by physicians for their professional services based upon the tests and procedures that are performed.
We accept Medicare, Medi-Cal and many major health insurance plans, including the HMOs, PPOs, and Managed Care plans. If you have questions or do not have insurance, please contact our Business Office to discuss financial arrangements. In addition, the Patient Access Department can help you with applying for Medi-Cal or other government assistance programs.
We will need you to bring your health insurance card or proof of coverage with you to the hospital. If you are admitted to the hospital, you will be asked to sign a form assigning all insurance benefits for your stay to Coast Plaza Hospital. This form allows us to file with your insurance company and collect money on your behalf. After you are discharged, we will send a claim to your insurance company seeking payment.
HMO or PPO Members
Your plan may have special requirements, such as a second surgical opinion or pre-certification, for certain tests or procedures. It is your responsibility to make sure the requirements are followed. If not, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your health care plan, and their services may not be covered. If you need assistance in contacting your health plans, please contact our Business Office at (562) 968-5600.
We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. If you have a Medicare Supplement plan you will also need to bring a copy of your card so that we can verify eligibility and process claim after Medicare as paid, if there is a balance due. Please visit Medicare.gov for more information.
We will need a copy of your Medi-Cal card for the current month. Medi-Cal also has payment limitations on a number of services and items. Medi-Cal does not pay for the cost of a private room unless medically necessary. For more information on the California Medicaid program, please visit the Medi-Cal site.
If you are in need of assistance with your hospital billing or would like to explore financial assistance options, please contact us.
Norwalk, CA 90650 13100 Studebaker Rd.
Coast Plaza Hospital strives to provide quality patient care and meet the ongoing needs of the communities we serve. We are committed to helping eligible patients who are not able to pay for all or part of their care. Our commitment is to provide full financial assistance (100% discount) or partial discounts to eligible patients who are low income, uninsured or under-insured. We offer Cash Discount prices for our patients who do not have any insurance coverage and are not eligible for any other financial assistance
If you need help paying your medical bills, we have business office personnel available to assist you with the easy process of:
- Reviewing the eligibility criteria
- Completion of the application
- Verification of financial need
- Review of other payer sources available (i.e., local, state, and federal healthcare programs)
We can help you apply for:
- Discounts for uninsured patients
- Financial assistance
- Alternative payment arrangements
For more information on our Financial Assistance Program and eligibility requirements please contact our Patient Access Department at (562) 868-3751 ext. 2038.
Hospital Price Index