Medical Records

Providing assistance to physicians for completion of patient medical records.

Completing an Authorization

The Health Insurance Portability and Accountability Act, also known as HIPAA, requires hospitals to obtain an original, complete, and properly executed "Authorization for Use or Disclosure of Protected Health Information" form in order to provide a copy of a patient's medical record to a patient or anyone she or he designates. Only the patient, parent/legal guardian, or the patient's legal health care representative can sign the form to release medical records.

The authorization form must be legible and complete. Authorizations that are illegible or incomplete will be returned. Requests for information regarding any of the following items must also be specifically initialed on the form:

  • Chemical Dependency
  • Mental Health


Medical Records Request and Submission

During COVID-19 please call us and we will mail an Authorization to you or you may pick up a form from the Receptionist in the Front Lobby.  You can also access the Authorization form here (English, Spanish). Once your "Authorization” form is completed, you may submit your request by mail, fax, or in person. To contact the Health Information Management (Medical Records Department) call (562) 868-3751 ext 2209. We are open Monday-Friday, 8:30 a.m.-4:30 p.m.  We are closed during lunch from 12 p.m. to 1 p.m.


Coast Plaza Hospital
Attn: Health Information Management Department
13100 Studebaker Rd.
Norwalk, CA 90650


(562) 929-3582


Records released to a Physician's Office or a Medical Facility are free of charge.

Billing Information

Please note that medical records do not contain any billing information. For questions about your Coast Plaza bill, please call the Central Business Office at (562) 968 5600.

On behalf of Coast Plaza Hospital, we sincerely appreciate serving you. We deeply value your relationship with Coast Plaza Hospital and we are committed to providing you with the highest level of service because our customers deserve the very best.